Mexico Car Rental

Buster Rent a Car

All-inclusive rates, never any hidden charges.

Details

   Plaza Nautilus Loc. 20C Blvd. Kukulcan Km. 3 Hotel Zone, Cancun C.P. 77500, Q. Roo Mexico
   877 758 7682, 800 72 87 837
   Buster Rent a Car Web Site

Reviews

Rated by Rob Farina on 01/17/08
BUSTER CAR RENTAL BEWARE !!!!!ID#: 12574949 In April of 2007 i prearranged a passenger van for Dec 20-27th pick up from Cancun with Buster Car Rental for my group of 10. My online booking including time i required the vehicle and also outlined that i had to catch the 1:30 car ferry at Punta Venada- so the car being ready at the time i requested was very important. When i arrived at 11 am i was told the passenger van would not be available until much later that afternoon. After much arguing the clerk i was given an SUV and an old Nissan car to transport my group of 10 people. We complained the Nissan car did not look like it was operable, furthermore one of the tires looked flat. The representatives assured us the car was fine, and the tire was not flat. Sure enough, the tire was flat before we reached our destination and a Buster Car Rental rep was called to our rental home in Cozumel to change the tire. At the end of our trip we packed the cars to return to Cancun to catch our flight. Buster agreed to be there at 12:30pm to pick up the cars. The Nissan car would not start !!!!! Somehow we packed 10 of us and luggage into the SUV and made the ferry by the skin of our teeth When we arrived at the airport, we had to wait almost an hour for the Buster rep to show up- forcing us to almost miss our flight. To add insult to injury, the most damning event is that after the pain and hassle they put us through - a week later then charged my credit card an additional $3,175 pesos without my knowledge. they have yet to reply to my complaints. DO YOURSELF A FAVOUR AND DO NOT RENT A CAR FROM BUSTER CAR RENTAL !!!!

« Back to Mexico Car Rental